KoloCubikHelp with KoloCubik
Questions about the rings, your cube or a saved game? Find an answer here or contact the developer.
Contact support
shevchenkoviktordoc@gmail.comReport a problem
Include your iPhone model, iOS and KoloCubik versions, the screen you were using and the steps that led to the issue. Check screenshots for personal information before attaching them. We do not need passwords or verification codes.
Common questions
How are the rings connected to the cube?
The flat rings and 3D cube show the same puzzle. Drag along a ring to rotate the corresponding cube layer. Open Training to learn the gestures and notation.
How do I continue a saved game?
Open KoloCubik and choose Continue on the home screen. Progress is stored on your device. Avoid deleting the app while troubleshooting if you want to preserve your game.
Why do shapes stay on after I change the theme?
Shape Cues is independent of the visual theme. Turn it off in Settings if you prefer to identify pieces by color only.
How do I use My Cube?
Enter the colors of your physical cube manually, keeping the face orientation and center colors shown in the app. Then request a solution. You can also scan your cube with the camera. Images are processed only on your device, never saved or sent.
How do I stop the cube reacting to tilt?
Disable Device Motion in Settings. This changes the presentation of the cube, not the puzzle moves.
Can support restore my progress?
The developer has no player account or server copy of your progress. Whether you have a backup depends on your device and Apple service settings.
Do I need a subscription or internet connection?
The current version 1.0 has no ads, in-app purchases or subscription. The game and cube solver run on your device. Sending an email or sharing through another app may require internet access.
How does Hint work?
Tap Hint to preview the suggested turn and watch the layer return. Tap the armed Hint again to apply that move. Preview leaves the puzzle unchanged; applying counts as a move.
Does the timer count while my iPhone is locked?
Gameplay time pauses while the app is inactive or in the background, then resumes when you return to the active game. A completed challenge keeps its final time.